Canadian Edition - click here
TopBet Sportsbook Review
Bonuses, 9.2 – came out of the gate in August 2011 with a 50% up to a $250 maximum. It’s an aggressive, yet sensible approach for a serious new book looking to make a name for itself while also remaining responsible. There are other reload and refer-a-friend bonuses which add to the allure of joining Top Bet. They repeated the same successful mantra into the 2012 football season with the same aggressive uptake from new players.
Customer Service, 9.2 – raised .4 Aug, 2012 - This aspect is largely untested as Topbet.com ventured into its first full robust season as a player in the sportsbook space. But the management team has years of experience in the field and handled customer satisfaction details at other top brands in the space. By 2012, the forums were largely full of praise for Top Bet and their ability to offer a great service and pay out winners effectively. There is email and live help, along with a toll-free number for assistance. Time will tell how this plays out but they seem to have everything in place to become among the leaders in this important category.
Odds variety, 9.0 – No sportsbook can survive in a competitive market without covering all the bases – spreads, totals, moneylines, halftime lines, teasers and more. They must also deal with an increasing array of sports, both North American and international, and to offer live wagering and alternate spreads and totals. Top Bet is moving to cover all of these areas and has included some creative cross-sport parlay options and other innovative odds types that will attract attention, create buzz and generate new business.
Overall Experience, 9.2 – raised .2 in Aug. 2012 - Again, time will tell how Top Bet can manage the demands of an increasingly savvy client. But everything is looking good with one year under its belt here in 2012. The sportsbook looks solid and innovative. The casino looks to cover many of the important facets of ensuring an enjoyable customer experience. The website is clean, the processing appears tight and the management commitment to a long-term stay in the space points to re-investment in the product and the players. The absence of poker and horses at the outset may detract from the overall experience. But they have added unique games and contests to bolster the areas where they are strong.
Payment Solutions, 9.1 – Pledges to accept many credit cards and to offer other options. Into 2012 football season, their ability to pay winners quickly rivalled the best in the business. From the company press release.
Getting money into your betting account before game time has never been easier with a wide variety of hassle free payment options to choose from. The deposit minimum is $50 and the maximums vary depending on players and the methods that you use. TopBet players can fund their accounts with Visa, MasterCard, and eWallet. Please refer to the TopBet payments section on their website for the most current payment options and limits available to players in your area.
Reputation, 9.2 – raised .4 in Aug, 2012 - Previous owners of the domain topbet.com were slammed in forums and watchdog sites many years ago. The domain sat dormant for many years, but new owners and management have brought the name back to life. Based on TSB’s knowledge of the group backing the enterprise, it should bear zero resemblance to an earlier group that earned scorn and poor ratings at sportsbook review sites in the past. Again, your reputation is earned, not granted. Top Bet will have to work to achieve grade increases in this category but they have taken early steps in hiring the right people to make it work and heading into 2012, that proces continues straight ahead.
Software, 9.2 – A proprietary mix of software platforms that has been used successfully by other brands in the space ensures that Topbet.com will get off on the right foot with its game play. Again, time will test the platform, but the fact it has a proven track record provides comfort to TopSportsbooks.com reviewers and should do the same for players looking to try out Top Bet.
Stability/License, 9.0 – Licensed in Curacao, Netherlands Antilles, home of some of the industry’s powerhouse and longtime brands, the licensing regime for Tech Power Group Limited is unquestioned. Headquartered in the British Virgin Islands and operated from Manila, Philippines, the group appears to have its legal and licensing protocols followed to a ‘t.’ In terms of stability, that hinges on the productivity of the management team and its software solution. Based on the people behind the brand, nothing points to issues in this regard.
TSB Experience, 9.3 – Members of TopSportsbooks.com have dealt with several members of this management team for several years. They come from several of the top brands where players have enjoyed positive experiences for nearly 15 years and learned how to do things the right way. Because, there is obviously a wrong way to do it and other groups have, through wilful actions or neglect, gone down that road. There have been positive interactions with them in prior employs – we anticipate the same as they back a new brand.
Website , 9.2 – this could have used more pizzazz and fanfare, given the design enhancements and languages that have livened competitor sites in recent years. But the site is utilitarian and easy-to-navigate. The sportsbook and casino headings get players precisely where they need to go. Deposit and promotion buttons let you know immediately what is new on the site. And a full suite of matchup stats, trends and other research materials from a leading content vendor ensure that new visitors get the best data possible. A new brand could have used ‘great,’ but this is superior to many competitor sites.
TSB forms a collective knowledge and experience of a half dozen companies that have been major participants in the online gaming sector since 1998.