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Bovada Sportsbook Review
Bonuses, 9.3 – this will never be the shop that offers the biggest upfront batch of bonus cash but it will continue to offer fair signup perks and plenty of ongoing benefits and reload bonuses. Bonuses have improved under the new brand to 100% in the poker room, 100% in the casino and a free 50% free bet bonus in the sportsbook. Huge poker and casino bonuses will continue to be the order of the day along with generous incentives focused on World Series of Poker, Triple Crown of horse racing and more. There is much less fine print and red tape to access your bonus cash.
Customer Service, 9.7 – an afterthought with some early sportsbooks, most have renewed their focus on keeping clients happy. No shop devotes more resources and invests more in keeping its players than Bovada. Professional, trained staffers are more like casino hosts than customer support robots. The rule from management focuses on courteous, efficient help and this appears to be hitting its stride within weeks of its launch. Bovada has earned a top rating in this category already.
Odds variety, 9.4 – sportsbooks have to offer much more than the standard array of NFL point spreads and baseball run lines in order to keep the attention and patronage of customers these days. Few offer more betting product, more variations on the point spread and total and more creative props like American Idol odds, Heisman props and much more. And while they won’t openly advertise the fact, all bettors should have a Bovada account to take advantage of super underdog lines.
Overall Experience, 9.6 – we expect more polish to be applied to the site in 2012, but Bovada is enjoyable and welcoming already that provides a feeling of security and familiarity for longtime players. Clearly delineated sections for sports, horses, casino and poker guide customers directly to the game play of choice and the most current promotions and deals are always clearly marked and explained. From the first click to dealing with top management behind the scenes, you get quality and fairness and fun all along the continuum.
Payment Solutions, 9.0 – an industry struggle for all member sportsbooks, offering a variety of options for deposit and withdrawal is important at Bovada, especially in light on the brand’s recent arrival on the scene.
Reputation, 9.2 – a new brand often needs months or years to establish a beach head of credibility and legitimacy. Such is not the case with Bovada, which hit the ground running with a top-notch, experienced product and management team. Industry officials know and trust the name and this tacit endorsement from vendors and clients has given players and customers the feeling that all is well when they sign up at Bovada.
Software, 9.6 – After operating partner platforms for many years, Bovada owns and manages its own proprietary software for sports and poker, one that has been proven over many years in the industry. With robust and feature-rich new poker platform, that offers the protection of anonymous tables for the benefit of new poker players, the result is that players have one of the safest and most battle-tested platforms to play on. The fact it is easy to use and comes with 24-7 support only adds to the allure of the overall product.
Stability/License, 9.6 – operated by MMGG and licenced by the Kahnawake Gaming Commission, Bovada earns top marks for its stable regime. It’s the same type of structure that has dominated other parts of the industry for many years and which has ensured the safest and most credible operations over the years. Again, the brand is new. Everything else is solid, secure and backed by more than a decade of experience and integrity.
TSB Experience, 9.7 – Members of TopSportsbooks.com have dealt with Bovada itself very briefly but predecessor brands and operators have been familiar to TSB since the late 1990s. There are very few issues to speak of on vendor or client levels and the company has distinguished itself with a decade of professional, polite and fair dealings. This is an industry-wide opinion and one readily espoused by TSB members.
Website , 9.2 – again, the New Year will bring many chances and enhancements to Bovada, but out of the gate, the familiar layouts and structures offered players the comfort level they needed. The Vegas-style thrill of playing online is mirrored on the site and the entry points to sportsbook, racebook, poker room and casino lounge and stylishly organized. Plenty of stats, tutorial information and more add to the richness and relevance of the content.
TSB forms a collective knowledge and experience of a half dozen companies that have been major participants in the online gaming sector since 1998.